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March 2026 | Introducing a New Expert: Meet Program Designer

We are excited to introduce Program Designer, a conversational agent that walks you through every step of building a high-quality mentorship program. Merging our proven best practices with your specific goals, it provides tailored, on-demand guidance on your schedule.

How It Works

  • On-Demand Expertise: Draws on Mentor Collective's 10+ years of proprietary data and proven success to make our expertise accessible at any time. 
  • Intelligent Configuration: Leverages institutional context, program history, and best practices to recommend and document key program decisions.
  • Human Element: Designed to enhance—not replace—our team, with your dedicated CSM reviewing decisions and consulting as needed before anything is finalized.

What This Means for You Now

There is no action needed from you right now. We wanted to share this update so you know what to expect for your next program launch. Your CSM will reach out to you directly with further instructions once it's time to start designing for your next program.

Want to learn more? Join us for our Product Roadmap Webinar on Monday, April 6 @ 2:00pm ET, or review our step-by-step guide in the Partner Knowledge Center. As always, please contact your Mentor Collective team with any questions. 


Technical Details

❓Does the Program Design link/access expire? 

The link to the agent does not expire, but access will be toggled off once the final configuration is submitted and approved, until you’re ready to launch your next program. In between configurations, you’ll always have access to your Design History, beginning with your first launch using the Program Designer.

❓How long will the Program Designer take to complete? 

While it varies by program complexity, it is designed to replace approximately 3 hours of traditional synchronous meetings with a conversational session of 30 minutes to an hour, depending on whether you’re launching a program with Mentor Collective for the first time or confirming decisions made for previous programs.

❓Can multiple people coordinate on the Program Designer? 

Mentor Collective recommends designating one partner per program to own the Program Designer process to ensure a consistent vision.

❓What does Program Designer consider when making suggestions? 

The agent’s questions, context, and suggestions are influenced by:

  • 10+ years of Mentor Collective expertise and proprietary data
  • All educational materials in the Partner Knowledge Center
  • Program recruitment benchmarks, based on 280+ launches per year
  • Information and context already discussed with your CSM (provided by your CSM)
  • Your insight, questions, and responses when speaking with the agent  

For those working on a returning program, the following will also be considered:

  • Previous program decisions and configurations 
  • Previous program’s performance 

❓I didn’t receive an email introducing me to the Program Designer - what should I do? 

You can access the Program Designer directly through your Partner Dashboard by clicking on “Admin Center” in your profile menu, then on “Program Designer” and "Go To Agent" for the relevant program. If you’re unable to begin the session, contact your CSM to ensure access has been toggled on.

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