Partner Dashboard: Conversations Page

On the Conversations Page, you can review a table of all of the conversations that have been logged via post session surveys in your program.

Use the search or filter features to find exactly the conversation(s) you’re looking for. If you’d like, you can also export conversations from this page to dig deeper into your conversation data.

Conversations Page Data Table 

In the Conversations page data table, each conversation will appear on its own line. The data table includes the following information:

• Date Reported - the date in which the conversation was recorded 
• Mentee - mentee’s name and email 
• Mentor - mentor’s name and email
• Submitted by - either the mentor or mentee
• Conversation Topic - the topic(s) selected when the conversation was recorded
  • Note: Conversation topics vary by program design. See more here.

In addition, you can manipulate this information further with the following controls:

• Search - search by participant’s name or email 
• View Specific Participants - navigate to the participant profile page by clicking on the individual’s name
• Sort by Date reported - click on the arrow to sort in chronological order
  • The default settings will display the newest entries first.
• Sort by Conversation Topic - click on the double arrow to sort alphabetically by conversation topic
• Filter Conversations - filter by conversation data and/or mentee characteristics
• Clear All Filters - remove filters to view the default information  
• Export Conversations - choose All data or Filtered results to download CSV data file 

How Can I Use These Insights?

The Conversations page and its fine-grained filter tool allow you to gain insights in many useful ways beyond the raw numbers of conversations logged:  

• Identify conversation trends. Are you noticing a shift in conversation topics reported, depending on the time of year? Are pairs typically discussing more than one topic per conversation?
• Share your findings. This data could be highly valuable to institutional stakeholders across your campus. Share the trends you see, along with a quick demo on how conversation data is captured for additional context.
• Offer targeted resources. By searching for conversations on a particular topic, you can quickly generate a list of participants who may need support in this area.
• See conversation history of an individual participant. If you’re monitoring engagement for a specific individual, this page will let you access their conversation history. This can be particularly beneficial for programs with paid mentors.

FAQ

❓What is a post-session survey? How can participants log conversations? 

• Learn more about conversations and how they are logged here.

❓The numbers around conversations don’t seem to line up in my program. What’s going on?

• Depending on the data point or Partner Dashboard page you are reviewing, conversation calculations may vary:
  • Activities Page - displays every conversation reported, in every method
  • Conversations Page - displays only conversations reported through post-session surveys, as this is the only method that provides insight into conversation topics 
  • Mentorship Details Page - the Survey Response Highlights table displays conversations reported through post-session surveys only if they responded to optional, open-ended questions 
  • “Conversations Logged” Data Point - in order to avoid double counting conversations a mentor and mentee both logged, the Dashboard will review both the mentor and mentee profile and the number of conversations they each reported, and select the higher of the two numbers