Partner Dashboard: Mentorship Details Page

The mentorship details page provides detailed information about a single mentorship pair in your program, including information about each participant, along with the most relevant data about the mentorship itself. 

You can access a mentorship details page in several ways, including by clicking the “View mentorship” link on any pairing in the Mentorships Page, or by clicking the “View pair” link on an individual participant’s profile page.

Participants’ Profile Panels

At the top of the page, you’ll see two participant overview panels: one for the mentor and one for the mentee. These contain:

• Profile picture
• Role (Mentor or Mentee)
• Name
• Demographic information
• Contact information
• Custom attributes

You can also learn more about each participant by selecting, “See profile.”

Relevant Info Panel

To the right of the participants’ profile panels is the Relevant Info panel. This gives you an up-to-date overview of the most often referenced information about the mentorship.

The details that appear in this panel are:

• Mentorship status (Matched or Unmatched)
  • If the status is Unmatched, you can also review the Reason for Unmatch.
• Date matched
• Last conversation logged
• Total conversations logged 
• Total priority flags reported 
• Mentee goal(s), as selected in their matching survey
• Characteristics or life experiences they have in common 

Survey Response Highlights

The Survey Response Highlights table will show you surveys submitted by both mentors and mentees, including: matching surveys, assessment surveys, and post-session surveys. 

• Click on the dropdown arrow for each line to see the highlights of the survey
• Use the Filter Surveys button to filter this table by survey type or participant type
• Click on the arrow in the timestamp column to view oldest surveys first

Priority Flags Reported

This Priority Flags table lists any priority flags reported in this mentorship.

• Click on the dropdown arrow for each line to see more information for the flag
• Click the “See flag” link to view the flag on the Flags page 
• Click on the arrow in the date reported column to view oldest flags first

Data Export 

Still looking for more information? Below the Relevant info panel, you will see the Export Mentorship button. If you click on this button, it will generate a CSV file of all available data pertaining to this mentorship. 

How Can I Use These Insights?

• Gain insight into a particular mentorship. Have you noticed a particularly stellar mentorship, and you want to investigate why they might be more engaged than other pairs? Has a mentoring pair reported having issues? You can use their mentorship details page to get more context into each participant and their experiences in the mentorship. 
• Find quotes or stories from engagement activities. Are there particularly impactful or insightful insights or comments that a mentor or mentee has provided in a survey? Share these mentorship stories anonymously in marketing materials or with program administrators to demonstrate impact through participants’ voices. 

FAQ

❓There seem to be conversations missing from the conversations logged in the Survey Response Highlights. Why is that happening?

• The Survey Response Highlights table displays conversations reported only through post-session surveys, and only if they responded to optional, open-ended questions. All other conversations reported wouldn’t have relevant, additional data to provide!